Tag Archives | unconscious bias

6 Takeaways for Employers from the Starbucks Incident

The recent incident at a Philadelphia Starbucks holds valuable lessons for employers when it comes to managing and training a workforce. What was a bad situation quickly became a terrible one as the shop’s manager called the cops and had… continue
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HR Intel: HR is Losing the Human Touch

It has been happening for years, right under our collective noses. You always knew it was out there, happening to other people, but you thought it could never happen to you. You figured you’d have some advance notice; that the… continue
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Analyze This: Unconscious Bias in Recruiting and What to Do About It

Managers generally hire people they like who do not threaten them, notes talent management expert Josh Bersin, of Bersin by Deloitte. But the person who might be the most fun to have a beer with at the office holiday party… continue
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